Returns
Aquariums, stands, and canopies may be returned (new, unused, refused at time of delivery only), the customer will be responsible for the original actual freight charges defined as delivery charges, fees, and insurance incurred by Dallas Aquarium Experts for ordered product(s) to be shipped from our Arlington, Texas warehouse to your delivery address. In addition, the applicable freight costs to return the item, plus a 15% restocking fee, based on the original total purchase price. Freight costs can range from $400 to $1,500+ (each way), depending on what is ordered and the delivery address.
Please ensure that you order the correct items and contact us with any questions prior to purchasing. Aquarium cabinetry is custom built and stained per your order.
We ship to the continental US only.